This policy is written for the current enquiry website. Company-specific details marked [COMPANY TO CONFIRM] should be confirmed before publication as final legal text.
What information we collect
When you send an enquiry, we may collect your full name, email address, message and service required. Company name and phone number are optional. We do not ask for sensitive personal information, identity numbers, financial information or home addresses through this form.
Why we use it
We use enquiry information to understand and respond to your request, communicate about a potential business relationship, maintain enquiry records and protect the website from spam or misuse. We do not automatically add enquiry contacts to a marketing list.
Legal basis
The applicable basis may include taking steps at your request, legitimate business interests, compliance with applicable law and consent where the form asks you to acknowledge this policy. The precise basis for a specific enquiry should be confirmed by Omni Minerals.
Who may process it
Information may be accessed by authorised Omni Minerals personnel and service providers that support website hosting, secure form processing or business email. If Zoho Mail, Vercel or another provider processes information, that provider may process it under its own terms and security controls.
Storage and retention
Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and as required or permitted by applicable law, contractual obligations and legitimate business requirements. Exact retention schedules are [COMPANY TO CONFIRM].
Security
We aim to use HTTPS, access controls, server-side validation, input sanitisation, spam protection and secure service configuration. No internet transmission can be guaranteed to be completely secure. Passwords, SMTP credentials, API keys and other private credentials must never be placed in this website's frontend code.
Your rights
Subject to applicable Zambian data protection law and the circumstances of a request, you may ask for access, correction, information about processing, objection, deletion or erasure where applicable, and withdrawal of consent where consent is the basis. To make a request, email info@omniminerals.co.zm. We may need to verify your identity before responding.
Cookies and tracking
This website uses only essential browser storage for cookie preferences. No analytics, advertising pixels, social widgets, maps, video embeds or marketing trackers are installed by this website at present. See the Cookie Policy for details.
International transfers
Hosting, email or other service providers may process information in countries outside Zambia. The relevant providers and safeguards are [COMPANY TO CONFIRM].
Changes and contact
We may update this policy when the website, services or legal requirements change. Questions about privacy or personal information should be sent to info@omniminerals.co.zm.